ABOUT ME:
Hi, my name is Ana Maria. Im from Quito, Ecuador.  I’m a student of organizational psychology at IE University in Madrid. It’s been four years since I’ve lived in Europe and I’m in love. Being this far from home is not easy but I learned to adapt to new experiences and get the best out of it. Currently, I’m doing a voluntary internship at Barcelona-Home because I wanted to gain more experience in my future and learn new things. Im working in the Info department in Barcelona-Home. I’m passionate about traveling and meeting new people from all cultures.

NATIONALITY:
ECUADORIAN

DEPARTMENT

Info Department

TASKS

Customer service and sales through the phone and email; assisting check-ins and guest reception; dealing with refunds, relocations and bookings; visiting apartments with costumers ; contact person between the company and the costumers; checking reviews to improve the customer service; close negotiations with the customers and the landlords through calculating the price changes; dealing with problems with rentals and refunds

INFORMATION FOR RECRUITERS