OCS Owners Customer Service is a service provided to apartment owners wanting to rent and get extra income without any action needed from them.
OCS welcomes customers who have booked their touristic accommodation with owners and provides them with all of the necessary information. Customers will sign a contract that specifies all the rules of the apartment, pay the rental amount, as well as a deposit and then collect the keys. From the moment of arrival to the departure OCS is available to customers by an emergency number that works 24 hours a day incase they have any problems during the stay.
Once the customer has left the accommodation, OCS will review the property and in case of damage will take the necessary amount of money from the deposit needed to repair or replace the damage. There is also an optional cleaning service..
Services provided by OCS:
– Attention to the tenant and to the client, 24/7 service.
– Laundry service
– Legal paperwork
– Calendars and reservations management
– Cleaning services
– Home maintainment
– Checkin and checkout
For more information visit Housing Barcelona